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 Pengaruh  Satisfaction, Trust dan Confidence Benefit Terhadap Customer Commitment Pada Produk Taplus BNI

There has been considerable concern about how ongoing consolidation in financial systems around the world will affect competition. Indeed, much of the recent public debate seems to assume that perfect competition in banking is ideal ......... 
JURNAL MANAGEMEN
Zakaria Wahab dan Odor Pita Uli Bakara


Ida Wahyuningrum

Pengaruh  Kualitas Jasa Teknologi Informasi  Terhadap Kepuasan Konsumen Dan Dampaknya Pada Loyalitas Mahasiswa Di Jurusan Non Rekayasa Politeknik Negeri Sriwijaya Palembang

The State Polytechnic of Sriwijaya Palembang is trying to apply information technology in service quality to anticipate globalization that require inovation technology and information technology’s skills to doing bussiness by computer and internet where technology known as the key to reach competitive advantages..........